Services
RS Prepress specialises in bringing quality, reliable and cost effective services and support to the pre-press industry. From Ad-hoc and emergency call-out work through to warranty work and contracted maintenance, we have a wide range of services to suite any individual needs. With accredited factory trained engineers you can relax in the knowledge that you are in good hands.
We have devised three contract options that will suite most requirements. If however you cannot find one that quite suites your own needs then please don’t hesitate in contacting us as we would be more than happy to tailor a contract to suite your own individual requirements.
Bronze Contract
Two preventative maintenance services visits per year by a factory trained engineer in accordance with manufacturer specification.
Silver Contract
In addition to Bronze cover we will accept unlimited call out service requests with a next working day call out response and unlimited telephone support, to include travel & labour costs.
Gold Contract
In addition to Silver contract, with the Gold contract spare parts are covered but excludes some consumable items.
For those who want to deal on an ad-hoc basis we are happy to asses the fault from your description, diagnose the problem over the phone and will in most cases where required, provide a minimum and maximum figure which can be confirmed in writing by email for the cost of your repair.