Presstek DPM 2508
Error Possible Cause Recommended Action
6012 | Media jam in drum or guide box | Clear all media from the drum and guide box area | ||
6013 or 6014 |
There is no media in the drum. | Insert an input cassette with media. Click the menu button on the error handler window to access the media database screen. Select the media you are loading. Click Load. The job automatically starts. |
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6015 | Take-up Cassette full or contains cut media. |
Remove the Take-up Cassette for offline processing and replace it with an empty cassette. The job automatically starts. |
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6016 | No Take-up Cassette in the machine. Negative film is loaded pending job take-up. |
Insert a Take-up Cassette or click Cancel on the error handler message window. |
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6017 | Machine covers open; interlocks open. |
Close the machine covers. Respond to the prompt to eject the fogged media from the drum. The jobs automatically start |
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6018 | Processor doors open. | Close the processor doors. The jobs automatically start. |
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6019 | Activator Level low. | Wait for the DPM busy indicator to change to ready. Replenish activator chemistry. The job automatically starts. |
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6019 | Stabilizer Level low. | Wait for the DPM busy indicator to change to ready. Replenish stabilizer chemistry. The job automatically starts. |
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6020 | An internal engine error occurred. | Correct the problem based on the error text displayed in the error window. Turn off the DPM and turn it back on. Re-enable the RIP output queue. |
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6024 | Processor temperature is low. | Wait for the processor to warm up, and the job automatically starts. |
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6026 | No guide box in the machine. Plate media is loaded pending job for processor. |
Install a guide box. The job automatically starts. Or cancel the job. |
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6027 | Media load operation failed. | Retry the load operation. The drum may need to be cleared if the load failed because of a jam. |
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6028 | Media jam in processor. | Clear all media from the processor area. |
Presstek DPM 2340
Error Possible Cause Recommended Action
6012 | Media jam in drum or guide box | Clear all media from the drum and guide box area | ||
6013 or 6014 |
There is no media in the drum. | Insert an input cassette with media. Click the menu button on the error handler window to access the media database screen. Select the media you are loading. Click Load. The job automatically starts. |
||
6015 | Take-up Cassette full or contains cut media. |
Remove the Take-up Cassette for offline processing and replace it with an empty cassette. The job automatically starts. |
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6016 | No Take-up Cassette in the machine. Negative film is loaded pending job take-up. |
Insert a Take-up Cassette or click Cancel on the error handler message window. |
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6017 | Machine covers open; interlocks open. |
Close the machine covers. Respond to the prompt to eject the fogged media from the drum. The jobs automatically start |
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6018 | Processor doors open. | Close the processor doors. The jobs automatically start. |
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6019 | Activator Level low. | Wait for the DPM busy indicator to change to ready. Replenish activator chemistry. The job automatically starts. |
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6019 | Stabilizer Level low. | Wait for the DPM busy indicator to change to ready. Replenish stabilizer chemistry. The job automatically starts. |
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6020 | An internal engine error occurred. | Correct the problem based on the error text displayed in the error window. Turn off the DPM and turn it back on. Re-enable the RIP output queue. |
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6024 | Processor temperature is low. | Wait for the processor to warm up, and the job automatically starts. |
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6026 | No guide box in the machine. Plate media is loaded pending job for processor. |
Install a guide box. The job automatically starts. Or cancel the job. |
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6027 | Media load operation failed. | Retry the load operation. The drum may need to be cleared if the load failed because of a jam. |
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6028 | Media jam in processor. | Clear all media from the processor area. |
Presstek DPM Pro 400
Serial Error | An internal communication error occurred. Re-boot the machine. | |
JAM1 | The plate is jammed. Cutter not completed cut. | |
JAM2 | The plate is jammed. Continual discharge. | |
JAM3 | The plate is jammed. Plate not discharged. | |
I/F Error 1 | A SCSI communication error occurred. Re-boot the machine. | |
ME1 | The Cutter does not return to its initial position. Turn on the Power Switch again. |
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ME2 | The Cutter in not located at its initial position. Turn on the Power Switch again. |
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ME3 Nip Free | The Nip Roller is open. Close the Nip Roller clearance handle. | |
ME4 | An internal communication error occurred in the machine | |
ME5 | An internal communication error occurred. Re-boot the machine. | |
ME6 | The Laser does not light. It may be caused by low Laser. | |
ME7 | A problem occurred in the Polygon Mirror. | |
ME8 | A problem occurred in the Processor Heater. | |
ME9 | A problem occurred in the Heat Roller. | |
ME10 | A problem occurred when the Punch Unit was activated. | |
Disk 01 Error | It may be impossible to use the Disk “01”. | |
Disk 02 Error | It may be impossible to use the Disk “02”. | |
Disk Not Found | The Hard Disk drive cannot be found. | |
Disk Crash | The Hard Disk drive mounted on this machine cannot be used. | |
Please Format HD | The Hard Disk is not formatted. | |
HD Partition Error | Format the Hard Disk. | |
Punch Un-mounted | The Punch is not mounted. | |
Close Front Door | The front door is open. Shut the door. | |
Width Not Enough | The width of the plate is insufficient for the exposure width. Replace the plate with one as wide as the exposure. |
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Image Error | An internal data transmission error occurred. Re-boot machine. | |
Plate Set Error | The plate has not been set correctly. Re-set the plate. | |
Plate End | The plate ran out. Load new plate. | |
Pick Up Plate | Open the front door end remove a strip type plate through the plate removal port. |
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Waste Tank Check | The waste chemical tank is full. | |
Empty EAC | The EAC chemical ran out. Replenish it. | |
Empty EST | The EST chemical ran out. Replenish it. | |
Tray Check | The overflow try has not been set. Set the tray. |